Story: From Momentum to Mastery: Navigating Roadblocks in a Growing Client Relationship

As promised, I’d like to share some of the roadblocks we encountered in our journey with the client — despite this being one of our most enjoyable and collaborative projects.

We were fortunate in several ways:

✅ The client had a strong software background, which meant we spoke the same technical language.
✅ English was our common working language — helping to minimize miscommunication.
✅ The business goal was crystal clear: use the educational app to boost tablet sales and introduce a new revenue stream via premium licenses.
✅ And most importantly, the client could make decisions quickly and responded promptly, which accelerated development.

 

These factors helped us close the deal quickly and get off to a fast start. However, even in the most favorable conditions, roadblocks can emerge. Here are a few that came up — and how we handled them using standard project management practices:

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Roadblocks & Solutions

1. Ambiguity in Requirements

“At the start, the specifications were high-level and fragmented. It was hard to design a scalable solution without a clear product roadmap.”

PMP-aligned Solution:

  • Conduct a Progressive Elaboration Process: We treated the scope as evolving and refined it through discovery sessions and early sprint feedback.
  • Use Requirement Workshops & Backlog Grooming: These helped surface long-term goals and prioritize must-have vs. nice-to-have features.
  • Maintain a Living Product Backlog and make sure to regularly review and re-prioritize it with the client’s involvement.

2. Budget Sensitivity

“The client was concerned about escalating costs, especially when scope or features evolved.”

PMP-aligned Solution:

  • Apply Earned Value Management (EVM): We tracked scope, time, and cost to help the client understand the ROI and budget health at each sprint.
  • Use Time & Material with Cap: This hybrid approach gave flexibility without losing control over costs.
  • Provide Transparent Cost Breakdown: We shared estimates by feature, including trade-offs and effort implications.

3. Hidden Scope

“What was part of the MVP vs. future releases wasn’t always clearly agreed upon.”

PMP-aligned Solution:

  • Establish a Clearly Defined Scope Statement for MVP and get formal sign-off (or at least mutual agreement via email or task tracking tools).
  • Use Change Request Logs: Every new feature or request was logged, reviewed, and either deferred or approved to control scope creep.
  • Conduct Sprint Review Meetings with a focus on scope alignment.

4. Unexpected Technical Constraints

“Low-end devices introduced performance challenges, especially with video streaming.”

PMP-aligned Solution:

  • Run a Feasibility Analysis during project initiation — especially for hardware-integrated apps.
  • Perform Risk Management Planning early, including testing on target devices from day one.
  • Mitigate via Technical Prototyping (we optimized video compression and used adaptive streaming).

5. Trust Gap Re-Emerges

“Even after initial trust was built, bugs or timeline slips created friction, especially with new stakeholders joining.”

PMP-aligned Solution:

  • Practice Stakeholder Engagement Management: Identify new stakeholders early and realign expectations.
  • Establish Transparent Communication Channels: Daily updates via Slack, weekly summaries, shared Kanban boards.
  • Maintain a Risk Register to flag and proactively handle issues before they grow into trust-damaging events.

🧠 Final Thought

Even the most aligned projects can hit bumps. What matters is how quickly you recognize the friction points, communicate openly, and apply disciplined practices to overcome them. This project taught us that trust isn’t a one-time win — it’s something you re-earn in every sprint.

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Story: From MVP to Momentum: How Trust Turned a 2-Month Launch into a Long-Term Partnership

After delivering the MVP in just 8 weeks, what did we do next?

This is the 2nd part of the previous post. Read the part 1: How We Launched an Educational App MVP in Just 2 Months — Starting from a Cold Email”.

The MVP wasn’t perfect — like any fast-moving project, there were a few features we hadn’t clearly defined upfront. But thanks to our aligned expectations and a reserved buffer for quick adjustments, we made those refinements smoothly. The client expressed genuine appreciation for our approach.

In a quick chat, I asked him, “What made you feel confident in working with us?” He answered with just three words: Transparent. Responsive. Committed.

how can we help you?

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These weren’t just compliments — they reflected the values we intentionally built into Nextafly from day one:

  1. Transparency – We treat every project as a partnership. The client is part of our team, with shared goals and open progress tracking. No silos, no hidden agendas.

  2. Responsiveness – Especially in remote collaboration, timely and clear communication is key. Our clients never feel left waiting or in the dark.

  3. Commitment – When we promise something, we deliver. That consistency builds trust — and trust is the real foundation for scaling.

With mutual trust established, the momentum accelerated.

Instead of stopping at the MVP, the client shared longer-term goals. We mapped out a roadmap of new features and kept iterating using agile sprints. Each release made the product more powerful — with added functionality like:

  • Advanced user profiles

  • Structured course listings

  • Learning progress tracking

  • Course performance analytics

  • Licensing and user feedback features

By launch, the app had matured into a robust educational platform. Early data showed thousands of views per video, and — even better — the app became a key factor in boosting sales of the client’s tablet product line.

We’re now working together on the next phase of the product’s vision.

Of course, it wasn’t all smooth sailing. There were some roadblocks and tough conversations along the way — especially in the early trust-building phase.

But those are stories for next time. 😉 👉 Stay tuned for Part 3 launched soon.

Brief

After launching an MVP in just 8 weeks for a Hong Kong-based tablet company, the real success came from what followed — a long-term partnership built on trust, transparency, and commitment. In this follow-up story, we share how clear communication, agile development, and shared goals helped transform a quick project into a growing product ecosystem. Discover practical lessons for building momentum after MVP and scaling with purpose.

Read the part 1: How We Launched an Educational App MVP in Just 2 Months — Starting from a Cold Email”.

 

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Story: How We Launched an Educational App MVP in Just 2 Months — Starting from a Cold Email

In the spring of 2023, we received an unexpected email from Hong Kong.

It was from a co-founder of a tablet manufacturing company — someone who had found us online. He was exploring ways to pre-install an educational video app onto his tablets for kids aged 4–10. It was clear he was technically sharp, with solid knowledge of mobile development and cloud services. But as we soon found out, tech skills don’t always equal clarity on the product side.

We quickly set up an Explore meeting — something we always recommend before jumping into requirements. That conversation turned out to be a game changer.

how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

The Power of the Explore Meeting

During that call, we uncovered critical needs that hadn’t been mentioned in the initial spec. Things like:

  • How to track a child’s learning journey safely
  • How to handle low-spec device performance
  • How to load long video smoothly.
  • How to align video recommendation with engagement (not just views)

Although the client knew his tech stack (Flutter + Google Cloud), he needed help matching tech decisions to business goals for the long product roadmap and short-term. This is where we added value — not by proposing more tech, but by helping him avoid overbuilding.

We learned this early: clients don’t always know what they really need until they talk it out.

MVP: Where Trust Gets Built

That meeting earned us maybe 50% of his trust.

The other 50%? We had to earn it with a clear, affordable, and fast MVP plan.

We scoped a lean MVP that:

  • Could be shipped in 2 months
  • Used Agile sprints (2 weeks)
  • Delivered value early and often
  • Allowed quick changes mid-sprint if needed

We didn’t just “build what he asked for” — we helped him prioritize what matters and avoid what doesn’t.

From Vision to Launch

With the plan aligned, our team got to work. Each sprint had demos, feedback loops, and flexible scope. Within 2 months, the first version of the educational video app was ready — simple, reliable, and surprisingly engaging for the target audience.

The client was thrilled. And more importantly, now fully trusted us for the next phases.

Key Lessons for Small Budgets and MVPs

  • Talk first, code later. Explore meetings help uncover what specs don’t show.
  • Don’t overbuild. Choose tech and scope that match real business goals.
  • Trust is not built in one meeting. Clear MVPs + visible progress = long-term relationships.

🎯 Final Thoughts

If you’re a startup, hardware company, or early-stage founder with a small budget — don’t wait until everything is defined. Talk to the right partner early. You’ll save time, money, and avoid painful rework later.

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Project: Educational Video Course App for Children’s Tablets

Client: Hong Kong-based Tablet Manufacturer
Platform: Android Tablet App
Technology: Flutter (Front-end) | Google Cloud + PostgreSQL (Back-end)

🎯 Project Overview

A Hong Kong-based hardware company approached us to develop a video course application pre-installed on their proprietary Android tablet devices. Their product targets the children’s painting and creativity market, and the goal was to increase the tablet’s value proposition by bundling it with exclusive, engaging educational content.

Target Audience

Children aged 4–10 years old, along with their parents, who seek safe, screen-based learning tools that foster creativity.

Key Features

  • User profile & Authentication – Quick creating user but safe.
  • Child-Friendly UI – Simple navigation, large buttons, colorful visuals
  • Video Playlist and Recommendation – Well navigation & suggest based on watching history
  • Learning Progress Tracking – Saved watched videos.
  • Multilingual Support – English & China

 

🧩 Challenges & Solutions

Challenge: Ensure smooth streaming videos and performance on lower-spec, cost-efficient hardware.
Solution: Leveraged Flutter’s lightweight rendering engine and optimized video formats for adaptive streaming and low memory use.

Results & Impact

  • The MVP was released in 3 months.
  • High satisfaction from early user testing groups and we continue to enhance the product in the following phases.
  • Strengthened the client’s ecosystem by integrating hardware and content

Our Role

We provided end-to-end product development, including:

  • UI/UX design
  • Full-stack development
  • Integration with Google Cloud infrastructure
  • Post-launch support , maintenance and optimization

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